![]() Protect Your Home Against Sanitary Sewer Backups The City is not responsible for private water service lines or damage caused to property by failed private water lines. We strongly encourage you to check your insurance coverage for water damage caused by a service leak or internal plumbing.A permit from the City is required for replacement or repair of the water service. If there is a leak on your side of a water service, you are responsible for the repair and should contact a licensed plumber.The City is responsible for water mains and the services from the main to the shut off (Shown in above graphic.) You are responsible for water service lines from the shut off, which are typically located near the sidewalk or right of way. ![]() This includes inspection, maintenance, repair and/or replacement if necessary. You are responsible for the pipes that connect your home or business to the public water and sewer systems.We strongly encourage you to check your sewer backup coverage with your insurance company.Per the City’s sewer backup policy, property damage from sewer backups is not the responsibility of the City unless there is a defect in the construction or maintenance of the sewer system and the City was on notice to repair or replace, concurrent with Public Act 222 of 2001.Due to this, it’s important to plan ahead and have your laterals regularly inspected by a licensed plumber and repaired by a licensed contractor. EGR has many homes with old sewer laterals made of materials like clay, which can crack, break and leak easily. Do not presume that your sewer lateral is in good condition just because wastewater flows down drains.If your sewer lateral fails under the street, you are responsible for the lateral’s repair and restoration of any infrastructure damage, such as sidewalks, curbs/gutters and the street.You are responsible for sanitary sewer lines from your home/structure to, and including, the connection to the City sanitary sewer main.They will dispatch on-call EGR DPW staff who will respond to investigate. After hours and weekends please call 616.632.6100 Press 1 (Kent County Dispatch). Please call 616.940.4870 during normal business hours (M-F 7 a.m. Storm Sewer System: A separate system from the sanitary sewer, storm sewer flow is directed into Reeds Lake, Fisk Lake or the Silver Creek Drain system, which ultimately drains into the Grand RiverĪny questions or concerns should be directed to the Public Works Department at 61.Sanitary Sewer System: Sanitary sewage is collected in the EGR collection system and treated by the City of Grand Rapids. ![]()
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